Founding shop trial
Freefor 30 days
For a few local shops this season. No card needed.
- The full Shop Assistant, set up for your shop
- Keep it and your $600 setup fee is waived
- Not for you? We take it down within 2 business days
A Saturday at the counter
Most of it is the same handful of questions, asked hundreds of times a season.
The line's out the door before you flip the sign.
The phone rings in the middle of a boot fitting. It's the third call asking about kids' rentals.
Messages pile up. Are you open? Do you have helmets? Where do I park?
Someone's planning tomorrow's trip. Nobody answers, so they book with a shop that did.
Spire Crew answers all of it, so your crew can stay with the customer in front of them.
Live in about 3 days.
You don't touch any tech. We set it up, test it with your crew, and keep it sharp all season.
- 1
We learn your shop
A 20-minute chat about your prices, packages, hours and policies. We load it all in and match your look.
- 2
It answers 24/7
A chat bubble on your website answers customers instantly, day or night. It tells people up front that it's an AI.
- 3
Your crew gets the handoffs
When someone wants a person, or it isn't sure, it takes their name and number and texts your staff.
What it answers
- Rental prices
- Kids and group rentals
- Hours and holiday hours
- Sizing
- Tuning and repairs
- Deposits and ID
- Directions and parking
- "Can I talk to someone?"
Pricing, rated like the trails
Start on the easy run. Go bigger when you're ready. No long-term contract, cancel anytime.
Shop Assistant
$199a month in season
$600 one-time setup. $49 a month off-season, or pause it.
- Website chat assistant, 24/7
- Handoff texts to your staff
- Changes made within 24 hours
- Weekly report of what customers asked
- Tune-up before opening day
Full Season Package
$449a month
$1,500 one-time setup.
- Everything in Shop Assistant
- AI phone answering for overflow and after-hours calls
- Connection to your inventory system
- Snow-day marketing posts
Year-round businesses like bike and kayak rentals pay $199 a month, every month.
Add-ons for the Shop Assistant
| Add-on | What it does | Setup | Monthly |
|---|---|---|---|
| AI phone answering | Picks up overflow and after-hours calls, says it's an AI, and transfers to a person on request. | $400 | $149/mo |
| Inventory connection | Links to Shopify, Square, Lightspeed or your rental system so it can answer "do you have it?" | from $300 | Included |
| Inventory setup | We count and label your gear, set up a system you own, and train your staff. | from $1,200 | None |
| Snow-day marketing | Automatic Instagram and email posts when it snows. | $200 | $129/mo |
| Google listing and reviews | Hours and info kept current, and every review gets a reply. | None | $99/mo |
Hi, I'm Addikuss.
I've served in the U.S. military, and I'm a snowboarder from Corona. I started Spire Crew after seeing how slammed local rental shops get on their busiest days, with lines out the door, phones ringing and the crew stretched thin.
I'm local, I'll come to your shop, and you'll have my number. If something's off, you text me and it gets fixed, usually the same day.
Questions owners ask
Does it replace my staff?
No. It handles the repeat questions so your crew can focus on the customers in the shop. Anything it can't handle goes straight to them.
Can it take reservations or payments?
No. It points customers to your booking page or phone line. It never takes payments, books anything, or promises stock.
What happens after the free trial?
You choose. Keep it at $199 a month in season with the setup fee waived, or we take it down within 2 business days. You're never charged unless you sign up.
What if it says something wrong?
It only answers from the information you give it, and it hands off instead of guessing. We read the conversations every week and fix anything within 24 hours.
Do I need to change my website?
No. We add a small chat bubble to the site you already have. It takes about 10 minutes, and removing it is just as quick.
Who owns the customer conversations?
You do. We use them only to run your assistant, and we never sell or share them.